Ajuda com banimento.

[yoada]

Aee gente traduzi no Google e ficou assim: Já mandei pra lá tomara que eles me perdoem =[
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First good morning / afternoon / evening, I will tell my story.
I was usually in my hunting Guards char when derrepente gave a big freeze, so I wrote: "AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAA"
For my friend because of the freeze xD, when I noticed that it had written in the Game-Chat, I took a reprimand of staff there to chat but they quickly forgotten.
A day later, when I enter the account of my char, I had a surprise: Your account is Banished.
I was surprised, the only thing I could do was come into my site Tibia, and he was speaking there? What I had taken a Ban of 1 week for Spam on Game-Chat. The problem is: I sent that message in Game-Chat was unintentionally, so I would ask the help of you to try to "appeal" to this banishment.

[rabap]

Vou melhorar isso:

"Hello,

I'm <nome do char> and I'm writing this email to ask for a review in my banishment. I was hunting guards, as I usually do when suddenly I got a freeze and I wrote to my friend just a line of "AAAAAAAA..", but unfortunately, due to the lag/freeze my message was to the game-chat. The day after it, when I entered in my account to play, I noticed that my account was banished for spamm, but it was not a spamm, because this message I wanted to send to my friend and I didn't repeat it to be considered as a spamm.

Thanks in advance."

Obs: Seja sério.. sem smileys.
Obs 2: Procure traduzir no dicionário e não no google.

Espero que vc não tenha mandado ainda.. e não acostuma não. (: