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Banished
Eu fui banida por Pa. falsa...
Ai mandei 1 e-mail pra cipsoft e eles me responderam assim....me ajudem a traduzir ausyhash
> Account banished until deletion because of invalid payment!>
My friend pay other premmy acconty 360 days(boacompra.com)>
Its char desban??Or Continue Banished ?>
> Name of my friend is
> ******
> lvl **
> World ******
Thank you for your email. I am sorry to say the payment from November 25, 2007 (and not a boacompra payment!) was cancelled on May 15, 2008 by the person who paid for your Tibia premium time period. Your account was banished automatically since you have used premium time that is no longer paid for. Chargebacks are standard procedures which rightful holders of credit cards are allowed to perform up to 12 months after the payment was originally made. We have consequently refunded the money to the holder of the credit card. To have the banishment lifted you need to buy new premium time. A premium time period of 6 months (180 days) will be sufficient. We will deduct the premium time you have already used from your new premium time period and lift the banishment. Because of the risks involved, we would like to remind you that you should be extremely careful, accepting payments from other players. If you rely on other people to pay premium time for you, make sure you only ask relatives or very close friends to do it. Above all, never accept premium time by people you do not know well! Remember that once you have accepted a payment, the responsibility for it is yours. If it is cancelled, your account will bear the consequences! Every payment cancellation is recorded. Accounts on which there are too many payment cancellations will be deleted! If you have any further questions and would like to write to us again, please attach or quote your previous email and our reply to ensure that our help will be efficient. We will be happy to see you back in Tibia! Kind regards,JasminTibia Customer Support
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Eles basicamente disseram que voce precisa comprar no minimo 180 dias de premium account para ter a conta desbanida. Eles tiveram que voltar o dinheiro da premium depois que houve um chargeback, provavelmente causado por um cartao falso ou coisa do genero, o pagamento que voltou nao foi o do boacompra.
Note ainda que todos os seus pagamentos invalidos sao gravados, se voce possuir muitos desses, pode ter sua conta deletada, sem chances para complain.
Alem disso, nunca aceite premium de pessoas que voce nao conhece ou nao tem certeza de quem a pagou. Em todo caso, se voce ainda possui duvidas, sintasse a vontade para responder outro email para nós, de preferencia, enviando todo o restante da mensagem. Ficaremos felizes em ver voce novamente no Tibia!
Abraços.
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