Citação:
7. Limitation of Warranty
CipSoft GmbH does not warrant continuous or error-free operation of the game, the website of Tibia or the accounts. CipSoft GmbH reserves the right to temporarily or permanently alter or shut down the game service at any time.
8. Limitation of Liability
CipSoft GmbH cannot be held liable for loss of profit or for any other kind of damage arising out of or in connection to the game. Examples for such damage include, but are not limited to, loss of data, items or characters resulting from software flaws, system downtime or adjustments of the game play.
Basicamente, ali diz que a CIP nao garante nada sobre o jogo ( que ele vai ta sem lag, que vai ta funcionando, enfim), e que vc nao pode por a culpa nela (CIP) por qualquer coisa que vc perca in-game( xp, items, etc).